Refund policy

E Unique Boutique

Refund & Return Policy

At E Unique Boutique, we want you to feel confident about every purchase. We carefully select our merchandise and encourage customers to review product descriptions, sizing information, and our return guidelines before ordering.

1. Return Eligibility

We accept return requests for eligible merchandise within 10 calendar days of confirmed delivery.

To qualify for a return, merchandise must be:

• Unworn, unused, and unwashed.
• In its original condition, with original tags attached.
• Free from makeup, stains, odors, damage, or alterations.
• Accompanied by an order number or proof of purchase.

All returns are subject to inspection and approval.

2. Store Credit & Exchanges

E Unique Boutique generally offers store credit or exchanges for approved returns, rather than refunds to the original payment method, except where required by applicable law.

Store credit may be applied toward a future purchase at E Unique Boutique.

Exchanges are subject to merchandise and size availability. If an exchange is unavailable, eligible customers may receive store credit.

3. Final Sale Merchandise

The following merchandise is considered FINAL SALE and is not eligible for standard returns or exchanges, except where required by applicable law:

• Swimwear and bodysuits
• Leggings
• White merchandise
• Accessories
• Custom or personalized merchandise
• Clearance merchandise
• Items explicitly marked FINAL SALE

Please review product descriptions before purchasing.

4. EUNIQUE10 Welcome Discount Exception

Customers using the EUNIQUE10 first-time customer discount remain eligible for returns under our standard return guidelines, provided the merchandise otherwise qualifies.

Using EUNIQUE10 does not automatically make an item final sale.

Clearance merchandise, excluded product categories, and items explicitly marked FINAL SALE remain subject to their original restrictions, even when purchased using EUNIQUE10.

5. How to Request a Return

Customers must request a return within 10 calendar days of confirmed delivery.

Email euniquee506@gmail.com with:

• Your order number
• The merchandise you wish to return
• The reason for the return

Please wait for return authorization and shipping instructions before sending merchandise.

Once your return is authorized, you have 7 calendar days from the authorization date to ship your merchandise back.

The return package must be handed to the shipping carrier within this 7-day period.

We recommend using a trackable shipping service and retaining your shipping receipt.

Returns shipped after the authorized deadline or sent without prior approval may be declined, subject to applicable law.

6. Return Shipping Costs

Customers are responsible for return shipping expenses associated with eligible standard returns.

Return shipping costs are generally nonrefundable.

If your merchandise arrives damaged, defective, or incorrect, please contact us before returning it so we can evaluate the issue and arrange an appropriate resolution.

7. Damaged, Defective, or Incorrect Orders

Please inspect your merchandise upon delivery.

If you receive damaged, defective, or incorrect merchandise, contact us promptly at euniquee506@gmail.com.

Include your order number, a description of the issue, and photographs when possible.

E Unique Boutique will review the concern and arrange an appropriate resolution consistent with applicable consumer protection laws.

Final-sale restrictions do not override rights customers may have under applicable law.

8. Return Inspection & Processing

Once an authorized return is received, merchandise will be inspected to confirm eligibility.

Merchandise showing signs of wear, washing, damage, alterations, stains, or missing original tags may be declined.

For approved returns, store credit will be issued electronically, and confirmation will be sent to the email address associated with the order.

9. Questions or Assistance

We’re happy to help with questions about your order or return eligibility.

Email: euniquee506@gmail.com

Thank you for shopping E Unique Boutique.

Be Unapologetically You. bE Unique.